Our reception desk is occupied and our front door is open 24 hours a day/ 7 days a week. You can always contact us via phone +49 (0)89 46 13 53-0 or email info(at)city-aparthotel.de – if you would like some extra information or if you have questions regarding your booking.
There is a public parking garage close to the hotel called ALPINA garage (Adolf-Kolping-Str. 10) which offers a 10% discount to all our customers. At your day of departure please show your parking ticket at the reception desk of our hotel. We will postmark it and you will get the discount at the counter of ALPINA garage on the ground floor. Route from City Aparthotel to Alpina Garage.
Monday to saturday: 09:00 am – 10:00 pm and sundays from 10:00 am to 10:00 pm
Additional paid parking (10% discount on daily rate) in the Sonnenhof garage Landwehrstraße 10 (all day, discount in the City Aparthotel, payment anytime at the machine).
We kindly inform you that all of our rooms and apartments as well as public areas inside the hotel are non-smoking zones and are all equipped with smoke detectors. You are more than welcome to smoke in our backyard or in front of our main entrance. The same policy is valid for hookahs and incense sticks.
a) Single-/double rooms: desk, closet, flat screen TV, safe, hair dryer, air conditioning
b) Apartments: desk, closet, flat screen TV (minimum 1 maximum 3), safe, washing machine, laundry rack/iron and ironing board (3 and 4 room apartments), fully equipped kitchenette, air conditioning
All guests have access to an ironing room with a washing machine, two dryers and two ironing stations.
We take the standards of hygiene and cleanliness in our hotel very seriously and do everything to ensure the safety of our guests and hotel employees. The measures of our hotel include all steps from hand washing hygiene and specifications for cleaning products to cleaning processes for guest rooms and public areas. Here are some relevant extracts from the hygiene concept.